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NEED PARTS?
For maximum convenience, we accept parts orders via phone, email, and online.
Online part orders are processed Monday-Friday between 8am and 3pm Eastern time.
Please complete the parts order form below and provide as much information as possible.
By submitting this form, you are agreeing to payment terms of NET 30
FREQUENTLY ASKED QUESTIONS
How can I place an order?
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We accept orders over the phone at 585-261-2619, via email at info@ball-tech-cnc.com, or online using the form above.
Where can I find my serial number and model information?
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The serial number and model information can be found on the serial number plate, typically located on the electrical cabinet door.
What are my shipping options?
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UPS, FedEx, Freight
What time is your cut off for same day shipping?
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If a part is in stock and does not require additional assembly, we will make every effort to get the part out same day if the order is received by 12pm.